PRIVACY POLICY

1) Introduction

This Privacy Policy explains how First Option Company L.L.C (“First Option”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit our website, enquire about properties or services, or interact with us in other ways.

2) Scope & Controller

This Policy applies to our website and related digital channels we operate. First Option Company L.L.C is the data controller for processing described here. Some services (e.g., payments, analytics) may be operated by partners; their privacy notices also apply.

3) Data We Collect

• Identifiers & contact (name, email, phone, country).
• Property interest & preferences (unit type, budget, bedroom count, locations).
• Transactional (reservations, enquiries, communications, booking status).
• Payment-related (handled by payment providers; we store limited references where needed).
• Technical (IP, device, browser, pages viewed, referrers) and cookie data.
• Documents you provide (e.g., IDs) where required by law for KYC/AML.

4) How We Use Your Data

• Respond to enquiries and provide property details, quotations, and availability.
• Manage reservations, contracts, payments, and customer support.
• Improve our website, services, and user experience (analytics, debugging).
• Send service messages and—with your consent—marketing communications.
• Comply with legal obligations (KYC/AML, accounting, regulatory requests).
• Protect our rights, users, and systems (fraud prevention, security).

5) Legal Bases

Depending on your location, we process data on one or more of these bases: consent, contract performance, legitimate interests (e.g., service improvement, security), and legal obligations.

6) Marketing Preferences

We may send you updates about properties, launches, and offers. You can opt out at any time via the email footer link or by contacting us. We may still send service or transactional messages.

7) Cookies & Similar Technologies

Cookies help the site function, measure performance, and personalize content. You can manage cookies via your browser or system settings; disabling some may affect functionality. See our Cookie Notice (if available) for details.

8) When We Share Your Data

• Service providers (hosting, email/SMS, analytics, payment processors, consultants) under contracts.
• Affiliates/partners for property-related activities you request.
• Law enforcement/regulators where required by law or to protect rights.
• Business transactions (e.g., reorganization or asset transfer) in accordance with law.

9) International Transfers

Your information may be transferred to countries with different data-protection laws. Where required, we implement appropriate safeguards (e.g., contractual clauses).

10) Data Retention

We keep personal data only as long as needed for the purposes described, including legal, accounting, or reporting requirements. Retention periods vary by record type and regulation.

11) Your Privacy Rights

Subject to applicable law, you may have rights to access, correct, delete, port, restrict or object to processing, and withdraw consent. To exercise rights, contact us using the details below. We will verify requests and respond within statutory timeframes.

12) Security

We use technical and organizational measures to protect personal data. No method of transmission or storage is completely secure; please take care when sharing information online.

13) Children

Our services are not directed to children and we do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided data, contact us to delete it.

14) Third-Party Links

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing personal data.

15) Changes to this Policy

We may update this Policy periodically. The “Last updated” date above reflects the latest changes. Material changes will be highlighted where appropriate.

16) Contact Us

First Option Company L.L.C
Email: iinfo@belboulinvestment.ae
Address: Warsan 3, Behind Swabi Darbar, Dubai, U.A.E.